Investigated Cases

We will publish our Final Decsion in all of the cases that we investigate.

The summaries don't identify the consumer or the Firm or Estate Agent being complained about. In complaints about Estate Agents we will let you know the range of any financial award we make.

Keep checking our site as we will add more cases each month.

Detailed summaries are also available  in our Annual Reports that can be found in the Downloads area of our website.