Becoming a Member of Ombudsman Services: Property

Become a Member of  Ombudsman Services: Property 

Ombudsman Services property  has been approved  under the Consumers, Estate Agents and Redress Act 2007 as an approved redress scheme for estate agents.and under the Housing Act as a redress scheme for the purpose of Home Information Pack (HIPs) related complaints against surveyors and estate agents.

Membership of Ombudsman Services: Property  is open to both the Royal Institution of Chartered Surveyors (RICS) regulated and non RICS regulated firms and estate agents.

Since November 2009, the Association of Residential Managing Agents (ARMA) made it a requirement for its members to join an approved ombudsman scheme and recommended Ombudsman Services: Property.

RICS Regulated

If your Chartered Surveying Firm is RICS regulated and you want to become a Member of Surveyors Ombudsman Service please contact the RICS using the following link http://www.rics.org

Non RICS Regulated firms, estate agents and members of ARMA

If you are a surveyor or estate agent, or a member or ARMA,  that is not a member of the RICS and you would like to join Ombudsman Services: Property  please download, complete and return the documents below:

How to apply for membership document

Application Form

The Deed Poll

The Contacts Form

Guidance for Members

Please return the documents to the Membership Secretary membership@os-property.org

If you have any questions about being a member of Ombudsman Services: Property, you will find the FAQ’s section of our website helpful. If you can’t find the answer to what you are looking for please contact the Membership Secretary on 01925 430 870.

You can download the current Ombudsman Services: Property Terms of Reference document here.