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Further representations

If you or the member firm believes that we have made a significant error in fact, or you have important new evidence that would have a material effect on our decision, this can be sent to us.

Letting you know

Whatever the outcome, we will write to you and the member firm to let you know.

Click here to find out about the final stage of the complaints process.


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The Ombudsman Service Limited. Registered office: Wilderspool Park, Greenall's Avenue, Warrington WA4 6HL. Registered in England & Wales. No: 4351294
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